Frequently Asked Questions

SISLMS offers flexible monthly pricing based on the number of students:

• Starter: $30/month (1-25 students, 5GB storage)
• Small: $60/month (26-50 students, 10GB storage)
• Medium: $120/month (51-100 students, 20GB storage)
• Large: $240/month (101-200 students, 40GB storage)
• Enterprise: Custom pricing (201+ students, 80GB+ storage)

All plans include all features, unlimited users, and full support. Visit our pricing section for more details.

No, there are no setup fees or hidden costs. The monthly subscription includes:

• Full platform access
• All features and modules
• Unlimited users and administrators
• Email support
• Regular updates and security patches
• Data storage (as specified in your plan)

The only additional cost would be if you exceed your storage limit, in which case we'll discuss upgrade options.

Yes, absolutely! You can upgrade or downgrade your plan at any time. If your student enrollment increases, simply contact us to upgrade to the appropriate tier. If enrollment decreases, you can downgrade at the start of your next billing cycle. We'll help ensure a smooth transition with no data loss.

Currently, we offer monthly billing for flexibility. However, we're happy to discuss annual billing options and potential discounts for schools that commit to longer terms. Please contact us to discuss custom pricing arrangements.

If you're approaching your student limit, we'll notify you in advance. You can either upgrade to the next tier or we can discuss a custom Enterprise plan that fits your exact needs. We'll work with you to find the best solution without disrupting your operations.

Setup time varies based on your school's size and data migration needs:

• Small schools (1-50 students): 1-2 weeks
• Medium schools (51-100 students): 2-3 weeks
• Large schools (101+ students): 3-4 weeks

This includes account setup, data migration (if applicable), user training, and initial configuration. We'll work with you to create a timeline that fits your schedule.

Yes! We provide data migration assistance as part of the setup process. We can help migrate:

• Student records and demographics
• Course and enrollment data
• Historical grades and transcripts
• User accounts and permissions

We'll work with your existing data format (CSV, Excel, or other SIS exports) to ensure a smooth transition. Contact us to discuss your specific migration needs.

We provide comprehensive training to ensure your team is comfortable with SISLMS:

• Initial Training: Live training sessions for administrators and key staff
• User Guides: Comprehensive documentation available to all subscribers
• Video Tutorials: Step-by-step guides for common tasks
• Ongoing Support: Email support for questions and assistance

Training is tailored to your school's specific needs and workflows.

SISLMS is designed to be flexible and adaptable to different school workflows. While the core features are standardized for reliability and compliance, many aspects can be customized:

• User roles and permissions
• Report configurations
• Grade scales and calculation methods
• Custom fields for student data

For Enterprise customers, we can discuss additional customization options. Contact us to discuss your specific requirements.

SISLMS includes a comprehensive set of features:

• Student Management: Demographics, enrollment, attendance tracking
• Course Management: Course creation, scheduling, enrollment
• Assignment System: Create, distribute, and grade assignments
• Daily Logs: Track daily activities and student progress
• Reporting: 11 comprehensive reports including revenue analysis, attendance, and academic performance
• Google Classroom Integration: Seamless sync with Google Classroom
• Financial Management: Track fees, payments, and financial records
• Parent Portal: Secure access for parents to view student information

All features are included in every plan. Visit our SISLMS page for detailed feature descriptions.

Yes! SISLMS includes full Google Classroom integration. This allows you to:

• Sync courses between SISLMS and Google Classroom
• Automatically import assignments and grades
• Maintain consistency across both platforms
• Streamline your workflow

Setup is straightforward, and we'll guide you through the integration process during implementation.

All plans include unlimited users. You can add as many administrators, teachers, staff members, and parents as needed. User roles and permissions can be customized to control access levels for different user types.

Yes, SISLMS includes a secure parent portal where parents can:

• View their child's grades and assignments
• Check attendance records
• View course schedules
• Access important announcements
• Communicate with teachers (when enabled)

Parent access is secure and FERPA-compliant, with each parent only able to view their own child's information.

SISLMS includes 11 comprehensive reports:

• Revenue Analysis
• Student Enrollment
• Attendance Reports
• Academic Performance
• Grade Distribution
• Course Enrollment
• Financial Reports
• And more...

All reports can be exported to PDF or Excel format. Custom reports can be created for Enterprise customers.

Yes, SISLMS is designed to be FERPA (Family Educational Rights and Privacy Act) compliant. We implement:

• Secure data encryption (in transit and at rest)
• Role-based access controls
• Audit logging of all data access
• Secure authentication and authorization
• Data retention policies aligned with FERPA requirements

For detailed information, see our Security & Compliance page.

Yes, SISLMS complies with COPPA (Children's Online Privacy Protection Act) requirements. We:

• Require parental consent for students under 13
• Implement strict data collection and usage policies
• Provide parental access to student data
• Maintain secure data handling practices

Our Privacy Policy details our COPPA compliance measures.

Yes, SISLMS is designed to meet Wisconsin Student Data Privacy Agreement (WSDPA) requirements. We provide:

• WSDPA-compliant data handling
• Clear data ownership policies
• Secure data storage and transmission
• Compliance with Wisconsin state requirements

We provide a WSDPA contract template that schools can use. SISLMS is Wisconsin Compliant, as indicated by our badge on the homepage.

Student data is stored securely in cloud infrastructure provided by Supabase, which uses enterprise-grade data centers. All data is:

• Encrypted at rest and in transit
• Stored in secure, compliant data centers
• Backed up regularly
• Protected by multiple layers of security

We maintain SOC 2 Type 2 compliant infrastructure to ensure the highest security standards.

Schools retain full ownership of all student data. NAS acts as a data processor, not a data owner. We:

• Never sell or share student data with third parties
• Only use data to provide the SISLMS service
• Allow schools to export their data at any time
• Delete data upon account termination (per retention policies)

This is detailed in our Terms of Service and WSDPA contract.

Upon cancellation, you can:

• Export all data: We'll provide a complete export of all student records, grades, and other data in standard formats (CSV, Excel, PDF)
• Data retention: We retain data for 30 days after cancellation to allow for final exports
• Permanent deletion: After the retention period, all data is permanently deleted from our systems

We'll work with you to ensure a smooth transition and complete data export before final deletion.

All SISLMS plans include:

• Email Support: Responsive email support for questions and issues
• Documentation: Comprehensive user guides and documentation (available to current subscribers)
• Training: Initial setup training and onboarding
• Updates: Regular feature updates and security patches
• Bug Fixes: Prompt resolution of any technical issues

Enterprise customers may have access to additional support options. Contact us for details.

We aim to respond to all support requests within 24-48 hours during business days. For urgent issues affecting system availability, we prioritize faster response times. Our goal is to resolve issues quickly and keep your school running smoothly.

SISLMS receives regular updates including:

• Security patches: Applied as needed to maintain security
• Feature updates: New features and improvements based on user feedback
• Bug fixes: Continuous improvement and bug resolution

Updates are applied automatically and don't require any action from you. We notify subscribers of significant updates and new features.

SISLMS is a web-based application that works on all devices through a web browser. It's fully responsive and optimized for:

• Desktop computers
• Tablets
• Smartphones

You can access SISLMS from any device with an internet connection. Native mobile apps may be considered for future releases based on user demand.

NAS (Neeraj's AI Software) is a forward-thinking software development company founded by Dr. Neeraj Agrawal. We specialize in creating intelligent, cloud-based solutions for educational institutions and non-profit organizations. SISLMS is our flagship product, designed specifically to meet the needs of modern schools with a focus on compliance, security, and ease of use.

Yes! We offer demo sessions where we can walk you through the system and show you how it works. You can request a demo to see SISLMS in action and ask questions. This helps you understand if SISLMS is the right fit for your school before making a commitment.

SISLMS offers several key advantages:

• Modern Technology: Built with cutting-edge, cloud-native architecture
• Affordable Pricing: Transparent, fair pricing without hidden fees
• Comprehensive Features: All-in-one solution including SIS and LMS capabilities
• Compliance-First: Built with FERPA, COPPA, and WSDPA compliance in mind
• Excellent Support: Responsive support from a team that understands education
• Wisconsin-Focused: Designed with Wisconsin schools in mind

See our comparison page for a detailed comparison with other SIS solutions.

We're committed to supporting educational institutions, especially non-profit schools. We're happy to discuss pricing options for non-profit organizations. Please contact us to discuss your specific situation and see what options are available.

Getting started is easy:

1. Request a Demo: Schedule a demo to see SISLMS in action
2. Choose Your Plan: Select the pricing tier that fits your school size
3. Sign Up: Complete the signup form to begin the process
4. Onboarding: We'll work with you to set up your account and migrate data
5. Training: We'll train your staff and help you get started

Have questions? Contact us and we'll be happy to help!